They were informed in August of 2022 that I was hospitalized with suspected Colon Cancer and I remained so until November of 2022. I have been trying to get this matter resolved for over 6 months. I closed this account in On and again on Jand again on April 14, 2023.They are trying to charge me a membership fee of #***.00 which they posted on Jwhich is clearly after the first time I cancelled the card. Issued by Celtic Bank and serviced by Genesis FS Card Services, Inc. Receive it, it will arrive in a plain white envelope. On March 3, 2023, a returned mail flag was added to the Accountĭue to mail returning for the second time.Ģ023, the address on file was updated to reflect the complete address and the Was originated, and a card was mailed to the address provided on theĪpplication. Our records indicate, on February 19, 2023, the above Account ******* stated, she has not received the card for her Account.įor resolution, Ms. Issued by First Electronic Bank and serviced by Genesis FS Card Services, Inc. ******** Destiny® Mastercard® Account was We hope this resolves this matter, but if you or theĬonsumer has additional questions or concerns, please contact us at **************. Please allow 14 days to receive it, it will arrive in a plain ******** requested resolution, on May 10,Ģ023, the address on file was updated and a new card was requested and sent out ******* called in and requested a new card On March 16, 2023, and On April 16, 2023, new cards were sent on both occasions. ******* called and spoke with a Customer Success Representative who updated the address and requested a card be sent. On November 15, 2023, the above Account was originated, and a card was mailed to the address provided on the application. ******* stated, several cards have been sent to her at Regarding a complaint filed with your office by the above referenced consumer. This letter is in response to your inquiry dated May 9, 2023,
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